Welcome to the Jay Robb Help Desk

To get started Click on the orange support tab to your right.

What you can do here:

  • Search our Knowledge base of the most frequently asked questions and answers.  We suggest you start here as an answer to your question may already be available to you without waiting. Click on the orange support tab to  your right and enter in a search term in the knowledge base field.

  • Submit a support request:  Be sure to include the following information to assist our customer service agents with looking up your account information: Your full name, account number if you know it, order number if applicable, call back number. If you are an auto-ship member please indicate this as well.

  • Chat with a staff member to answer questions you may have. Availability:  9am to 5pm Mon - Friday (when agents are available)

 Your Satisfaction is our priority.  Here's how we've been rated by the last 100 customers we've helped: