We are open Monday through Friday 8:30am to 5pm
Pacific time. To speak to a
representative please contact us during these hours.
You may place orders on the web site at any time.
Address
Jay Robb Enterprises, Inc.
6339 Paseo Del Lago
Carlsbad, CA 92011
Phone
Numbers
Toll Free
Customer Service:
1.877.JAY.ROBB (529-7622) option 1
Local number and for calls
outside the USA: 1.760.448.2860 option 1
Public Relations / Media Contact
Beth Napolitano 1.760.666.0111
pr@jayrobb.com
www.jayrobbmedia.com
Emails
customerservice@jayrobb.com To check on an
order's status or if you have questions about your
order
info@jayrobb.com
To report a web site problem
info@jayrobb.com
Have a suggestion? We'd love to hear it
international@jayrobb.com For questions about
international orders
International Orders
We ship to Canada via UPS. All other countries ship U.S.
Mail.
*We do not ship to Spain.
If you have questions about
product availability or shipping internationally, please use
our convenient online e-mail form at
http://www.jayrobb.com/InternationalForm.asp or call us
international USA 760.448.2860 option1 Our customer service
representatives are available between 9:00 am and 5:00 pm
PST, Monday - Friday. (Please note that customer service
calls are handled only by English speaking representatives
at this time.)
Customer Service Topics
View All Customer Service
Topics
Customer Service Hours of Operation
9:00 a.m. to 5:00 p.m. PST
Monday - Friday
Tracking Numbers
When your order ships, a UPS Quantum View tracking number
will be sent to the email address you provided. Be sure to
check your email spam folder in case it ends up there.
Help Using Our
Website
Customer Service
Request A Catalog
If you would like a paper version of Jay Robb's catalog,
click here to make a
request and we will mail one to you right away!
Awards
 Our
new Jay Robb egg white protein has received the "Best New
Protein Supplement" award from Mike Adams, the Health
Ranger, following the Natural Products Expo West 2007 trade
show in Anaheim, California.
Our New and Improved Formula for our Egg White Protein
tastes better and mixes easier than ever. Please see our
egg white protein product pages.
Secure Online Shopping
 256-bit SSL Secure
Shopping Certificate
Trustwave has issued a
256-bit SSL certificate for our website, www.jayrobb.com.
This SSL Certificate can be used to provide up to 256-bit
encryption between your web browser and our web server so
that sensitive information, such as your personal contact
information or credit card information, can be transmitted
over the Internet safely.
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